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The Travel Agent

View on the Pragda STREAM site

From her tiny office overlooking the U.S. Interests Section, 58-year old Lourdes counsels thousands of Cubans seeking a U.S. travel visas. She coaches them on answering tricky questions, fine-tuning their stories so they have a better chance of succeeding. They come from every walk of life and from all over Cuba to unveil their own life stories at the “Oficina del amor” (Office of Love), as she's baptized it.

Despite helping others to travel, she has never been able to visit her own mother, son, brothers, grandsons, and nephews in Florida. “[I] quench the thirst of others every day, yet there is not a drop of water for me,” she says sadly. After a long wait, Lourdes’ time has finally come: her interview is set. Her dream to visit her dying mother, who emigrated during the sixties, has never been so close. Will she be able to travel and finally overturn her destiny of forced separation?

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