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Hundreds of thousands of people in Switzerland

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work in jobs that are vital to our everyday life.

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They're systemically important,
as it's called since the pandemic.

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They often work long hours.

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The work is intense, the pay bad.

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They're hardly ever heard
even though they have a lot to say.

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I'd have found the job that I love to do,
but not like this.

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I grew up on a farm

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and I know vegetables and fruit well.

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I was good in such things.

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"You haven't amounted to more
than cleaning toilets!"

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That really hurt me.

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It may involve 12, 13 hours, but I enjoy it
and I like being here at work.

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I feel that I'm part of the family.

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It's been ignored in the past years

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that this job exists and needs to be promoted.

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So now we have to become even louder
to be understood.

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Zürich, Sunday morning.

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Rebecca Lüthi goes to the football pitch
with her 2 nephews.

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She likes children.

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That's why she trained as a
certified social care worker (SCW).

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In other words: as a day-care employee.

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I trained as a certified SCW
at a day-care centre here in Zürich.

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I realised even then
that working 100% is too much for me.

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I can't manage that.
Then I cut back and worked 75%.

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That would be my ideal, really.

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But the working conditions at the day-care centre
were so precarious that I...

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I told myself: "It can't be that at age 25
I get so worn out by a 75% job

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that I worry about burnout."

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Rebecca Lüthi finds the care ratio
in day-care centres especially troubling.

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It determines how many kids a caregiver
is responsible for at the same time.

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In one of the groups I worked together
with an apprentice.

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We had 14 kids.

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And that just doesn't work.

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As soon as one of you goes to change a diaper
or a child falls and scrapes her knee

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or whatever...
Then you have 13 kids by yourself.

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One situation sticks out in my memory:

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A girl crept under the table
and cried for her mum.

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I saw her under the table
and glanced towards the cloakroom

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where 2 kids were fighting.
I saw how one of them wanted to bite...

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Then you run there,
but you should really comfort the girl...

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I often had situations where I thought:

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"I'd need 5 minutes to respond to the child in peace.

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Then all would be fine."
But I didn't even have that.

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Then I thought: "That's impossible.
It's quintessential to my job

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that I can work with kids
in a pedagogically valuable way."

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For me that doesn't mean that the kids just
have to function to keep the system working.

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On the contrary, it means that I can care
for the child with empathy and plenty of time.

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Proper childcare and nurturing is responsible work.

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But what she demands from her work
and reality are far apart.

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You start to doubt yourself.

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I thought: "It can't be that I'm unable
to meet the demands of this job.

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I've been trained for it
and I really love it.

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How come I can't cope with it all the same

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or that daily work stresses me so much
that I consider resigning?"

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When I found the Trotzphase (the "Terrible Twos")
I realised it wasn't me

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but that it was a structural problem.
Others experience the same.

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The Trotzphase is a political union
of day-care centre workers from all over the canton.

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They want to call the public's attention
to their situation in order to change it.

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So they organised this demonstration in Zürich.

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The Trotzphase is full of day-care centre workers.

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They come from different day-care centres.
But it's the same everywhere:

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too few people, too little money,
not being recognised by society.

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The day-care centre workers have been going
more public since last spring

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and more parents also support their demands.

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But still: Things move only slowly.

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Too slowly for many of the young ones.

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Most of them know these problems
and many quit.

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The fluctuation in this job's enormous.

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That's one of the big problems of day-care centres:

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Few older people work in day-care centres.
It's a phenomenon: in a day-care centre

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there are many 16- to 25-year-olds.
That's the typical age for day-care centres.

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Women really dominate in this profession.
Lots of young ones work in it and leave at some point.

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Young people starting their professional life
need a perspective.

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They fight for adequate wages,
for appreciation and recognition.

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This work hardly gets paid in society
or if it does, then only scantily.

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We always have to fight against
worsening working conditions.

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But we, the staff, are the ones
who contribute essentially to the integration,

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education and nurturing in early childhood.

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Yvonne Meyer's motto, on the other hand, is:
"Things will work out somehow, I'll manage!"

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She's 56 years old,
works part-time at a petrol station shop

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and cleans every week for 8 elderly people.

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I don't call myself a cleaning lady.

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A cleaning lady's someone
who vacuums and cleans and so on.

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I go places with them or they take me along,
we go shopping

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or I've also bought flowers with them

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and I've done other things.
When they were in hospital, I visited them

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or brought them things from home,
helped them with packing...

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It's almost as if...
As if I were their daughter

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and it was a matter of course
to do such things.

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I spoke with Reto.

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A Tuesday would be fine.
That suits all of us.

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- Yes, that's great.
- We're fine timewise, Vreni.

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They give me a lot too.
Just to be allowed to be there.

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Or to be allowed to spend time with them.

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I even get invited to birthday parties
with my partner. Like with my daughter.

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Where else do you get that?

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You know?

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During lockdown she was also there
for "her ladies", as she calls them.

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- You took out the garbage for me.
- You could just put it outside your door.

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I picked it up, went to the lift and was gone.
We hardly saw each other.

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We just said a quick hello.
Through the letter slot.

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- Of course we missed her.
- I missed you too.

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It was mutual.

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It really wasn't nice when you
didn't even have your closest people.

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I missed Yvonne, not just because of her cleaning
but also as a person.

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- That wasn't...
- Times were strange, right, Vreni?

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Yes. I'm glad it's a bit better now.

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We know a bit more and aren't as afraid
as in the beginning.

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We just got used to it.
We just didn't get as close...

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We didn't hug, of course.
We stopped that.

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- With everyone. That's just...
- Yes.

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To a certain degree it didn't bother me.

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Before, it sometimes annoyed me a bit
if there was too much hugging.

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To a certain degree I didn't even miss it.

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I must admit.

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Her work takes Yvonne Meyer
into very different households.

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She can only dream of ever living in a house like this.

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She got divorced 10 years ago
and is a single mum.

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Her daughter is now 21 and has just left home.

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When we first moved into our own flat

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I had about 2,700 to 2,800 Swiss francs
for us two.

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It was enough.

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I just cut back a bit on myself

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and made sure she was fine.
That she always had food and clothes.

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Then another job came along
and I earned more.

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And another job.

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You arrange your whole life around the child.

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You can't leave in the morning and return
in the evening and leave the child alone.

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For women it's a bit different when you're alone.

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I've worked for 17 and 18 francs.

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If you have to make do with that

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you have to work like crazy
to reach a decent salary.

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Even if you really like the work.

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Not everyone can just work in jobs

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where you earn 5,000-6,000 francs a month.

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Many systemically important jobs have a high
female percentage and low social recognition.

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"Cleaning lady", "sales lady". These terms
are often used disparagingly.

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Slavica Radojkovic has been working
in retail for 22 years.

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For me, retail

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is a profession that many don't really know.

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Many think it's just about restocking shelves
all day long.

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That's not true. It involves so much more.

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We provide food to people. We all need to eat.

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I restock what they need to survive.

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We do so much more in the background

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which people don't see.

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She's head of the fruit and vegetable department.

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Responsible for the ordering system,
for offers, planning

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and the smooth running of her department.

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When I've unpacked the delivery in the morning
and stocked everything up, I like to stand there,

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look at it and think:
"Wow, it looks nice today."

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Nice and full...

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It does make you happy.
The vegetable department's so vibrant.

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It's full of colours, you can combine a lot.

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I really like to do it, I must say.

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After her apprenticeship, Slavica Radojkovic
made use of her employer's offer

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and took one training course after the other.

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Before the birth of her first child
she was head of department.

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After my first child, I gave up this responsibility.

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I was an ordinary staff member.

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I still worked 100%. My husband was at home
and looked after our baby.

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That's what's good about retail.
It suited me very well.

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To be able to switch like that.

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I could decide whether I was more needed at home
or at work. I was glad about that.

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Retail's great in this respect.

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However, retail wages are
statistically at the lower end.

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Minimum wage at Coop is 4,000 francs
per-tax per month when you start.

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Despite shifts and weekend work.

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I have to admit that after my apprenticeship

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I wanted to take more trainings

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as quickly as possible to earn more.

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But as time went on...

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as you grow older... you have kids...

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...lots of other things got more important.

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For example the team you work with.

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When the team's good, you enjoy going to work.

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That's very important for me and a priority.
It's the first thing I take into account.

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Canton Hospital Glarus,
Acute Care and Geriatrics Department.

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Jasmin Kubli was apprenticed here
and has been working here for 4 years.

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After a few trial apprenticeships in other jobs

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she deliberately decided on nursing.

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How I was taught at college
and with the expert knowledge

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I acquired after college

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I'm very proud of this profession.
We may learn a lot,

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must see and recognise a lot.

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Because we're at the bedside of patients
or of the elderly or with people in home care.

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What's problematic in my view is

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that for lack of time or other reasons
we can't fully live it.

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The problems are well known:

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lack of staff, working overtime,
fluctuation, even less staff.

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For Jasmin Kubli such a situation
lead to overwork last year.

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Now and again I thought: "No,

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it's really very stressful now."
Still, you try to struggle through.

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Especially I, but also others,

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feel obliged towards a good team and also towards

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the patients and the hospital

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to turn up for work
and not to be sick all the time.

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Even though you sometimes
don't really feel up to it.

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Being so frustrated

00:17:17.200 --> 00:17:20.760
because of the job or the working conditions

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has an effect on you.

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It affects how you are in your private life,
how you can regenerate.

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If you only experience things like that
or if you're only in here,

00:17:32.760 --> 00:17:36.240
it gets harder and harder
Especially to get some distance from it.

00:17:38.200 --> 00:17:41.800
Like many registered nurses,
after only 3 years

00:17:41.960 --> 00:17:44.440
Jasmin Kubli had to ponder

00:17:44.600 --> 00:17:47.960
how to deal with the reality of her work.

00:17:48.280 --> 00:17:52.680
I then decided to seek
vocational and career guidance

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to see what I can do with my Advanced Federal Diploma
of Higher Education and what my options are.

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Just to take another step for myself,

00:18:02.520 --> 00:18:07.520
so that I'd do nursing only part-time
and do something else the rest of the time.

00:18:07.680 --> 00:18:13.680
Also to get some distance from your experiences
on the ward or in everyday life.

00:18:16.440 --> 00:18:21.920
She has a lot of responsibility,
looks alone after 21 patients during night shift,

00:18:22.120 --> 00:18:25.680
has to take decisions
if someone takes a turn for the worse.

00:18:25.880 --> 00:18:29.160
Yet this work gets little recognition.

00:18:30.880 --> 00:18:34.520
Maybe most likely from the patients
who sometimes thank you

00:18:34.680 --> 00:18:38.480
and who appreciate it when someone's
at their bedside and helps.

00:18:38.640 --> 00:18:42.840
Apart from that...
especially not before COVID-19.

00:18:43.800 --> 00:18:48.520
When you mention on a night out
or among friends

00:18:48.720 --> 00:18:52.560
that you work as a nurse,
you often hear: "Oh, you wipe butts."

00:18:52.920 --> 00:18:58.640
So you realise that many people
don't understand this job or have no idea

00:18:58.800 --> 00:19:01.680
what we're really doing all day.

00:19:05.160 --> 00:19:09.480
Jasmin Kubli thinks that the reason
lies in the history of nursing.

00:19:09.880 --> 00:19:12.800
In former times, nuns used to take care of the sick.

00:19:13.480 --> 00:19:16.320
They didn't expect any pay for it.

00:19:19.400 --> 00:19:25.000
It's not a job where appreciation
or reward was expected.

00:19:25.200 --> 00:19:28.760
They used to do it out of charity.

00:19:28.920 --> 00:19:33.840
Today, you'd still need appreciation and to be seen.

00:19:35.920 --> 00:19:38.760
Young registered nurses no longer
want to stay in the background.

00:19:39.800 --> 00:19:42.400
They're not willing to sacrifice themselves

00:19:42.560 --> 00:19:45.440
but demand instead that their work
gets appreciated and recognised.

00:20:00.000 --> 00:20:03.200
Tourism region Engadin.

00:20:03.760 --> 00:20:07.240
Many Portuguese people come here
to work in the hospitality industry.

00:20:08.480 --> 00:20:12.040
So did Daniel Cardoso.

00:20:13.600 --> 00:20:18.440
For 23 years he's been working at the Hotel Hauser,
a family business.

00:20:19.120 --> 00:20:22.280
Have you collected so many stones?
Good, we'll do that.

00:20:23.760 --> 00:20:28.720
At age 16 he didn't want to go to school any longer
and followed his father to St. Moritz.

00:20:29.920 --> 00:20:34.440
The first season was like school.

00:20:34.600 --> 00:20:37.160
Everyone helped me and taught me.

00:20:37.320 --> 00:20:40.600
And in the 2nd season I was already
a station waiter.

00:20:40.760 --> 00:20:45.880
I'd already got a station,
at not yet 17 years old.

00:20:48.240 --> 00:20:51.160
But a few years later I had some difficulty:

00:20:51.520 --> 00:20:53.520
Why? What have I done?

00:20:53.680 --> 00:20:54.920
I was a seasonal worker then.

00:20:55.440 --> 00:21:00.160
I always spent 4½ months here
and then 2 months in Portugal.

00:21:00.520 --> 00:21:02.480
That was very difficult.

00:21:02.680 --> 00:21:08.440
At first it was what I wanted. But then
the process of going back after 4 months...

00:21:08.720 --> 00:21:10.680
We weren't allowed to stay here.

00:21:10.880 --> 00:21:13.520
We could be here for the season,

00:21:13.680 --> 00:21:16.120
then we had to leave.

00:21:16.320 --> 00:21:19.240
All that seemed a bit negative.

00:21:21.760 --> 00:21:25.200
But then I told myself: "It's too late,

00:21:25.360 --> 00:21:30.320
I can't go back and get supported by my parents."

00:21:30.480 --> 00:21:33.560
They had 4 other children. I was the oldest.

00:21:33.760 --> 00:21:38.400
"I have to move ahead now, I mustn't look back.

00:21:38.560 --> 00:21:40.720
We have to look ahead and go on."

00:21:43.560 --> 00:21:45.840
Since then he's carved out a career.

00:21:46.040 --> 00:21:48.760
Today he manages the hotel's restaurant.

00:21:48.920 --> 00:21:53.600
In his spare time he acts as an agent between
the Portuguese community and the municipality.

00:21:55.000 --> 00:21:58.840
An important role.
And still he's sometimes invisible.

00:22:02.400 --> 00:22:08.160
Sometimes you don't feel recognised
for your work. That happens now and again.

00:22:08.320 --> 00:22:16.200
But in my time off, when I go home
or speak with someone and hear

00:22:16.440 --> 00:22:20.640
how they're doing, I realise

00:22:20.840 --> 00:22:24.280
that actually I always got more

00:22:24.440 --> 00:22:29.000
than I sometimes thought.

00:22:29.240 --> 00:22:32.360
Then I feel the recognition.

00:22:32.520 --> 00:22:35.400
Be it at work from my employer,

00:22:35.680 --> 00:22:39.600
from my management colleagues,

00:22:39.800 --> 00:22:44.520
from many co-workers and also in my private life.

00:22:44.720 --> 00:22:49.240
Sitting here with you today is also a recognition

00:22:49.440 --> 00:22:54.680
of what I've done in my life.
Else this wouldn't be happening!

00:23:02.240 --> 00:23:06.320
During lockdown people applauded euphorically,
showing solidarity.

00:23:09.440 --> 00:23:14.400
For all those who couldn't stay at home
and often had a stressful time.

00:23:15.120 --> 00:23:19.800
HOSPITAL

00:23:25.640 --> 00:23:30.400
Several people died at our hospital.

00:23:30.840 --> 00:23:37.120
In some cultures you bathe the dead
or take farewell, but that wasn't possible.

00:23:37.840 --> 00:23:41.480
We knew that dead bodies could still
transmit the virus.

00:23:41.680 --> 00:23:45.240
You weren't allowed to touch them,
Plexiglas was put up.

00:23:45.400 --> 00:23:48.720
You could only look at them behind glass.

00:23:48.920 --> 00:23:51.800
Very different from how it used to be.

00:23:57.360 --> 00:24:00.240
I thought it was very nice that

00:24:00.720 --> 00:24:02.480
a patient came forward on radio

00:24:02.640 --> 00:24:08.560
who had COVID-19. He openly reported
how it was to be in hospital with it.

00:24:08.720 --> 00:24:16.480
Another patient wrote a very good newspaper article
about his experiences.

00:24:17.560 --> 00:24:24.480
I thought it was great that they talked about it,

00:24:24.640 --> 00:24:29.960
that they made the effort to describe it.

00:24:34.720 --> 00:24:37.440
During that time you did feel

00:24:38.280 --> 00:24:42.440
a bit more important or better.

00:24:42.600 --> 00:24:47.680
Especially when people came up to me
and thanked me

00:24:48.760 --> 00:24:51.360
for my work during that time,
that I was always there.

00:24:51.720 --> 00:24:54.520
You were seen.

00:24:54.720 --> 00:24:57.440
And that's nice.

00:25:03.000 --> 00:25:05.200
All eyes were on us.

00:25:05.400 --> 00:25:09.120
We could utilise COVID-19 and say:

00:25:09.280 --> 00:25:13.120
"That's exactly what we kept trying to tell you:
day-care centres

00:25:13.280 --> 00:25:15.440
are systemically important.

00:25:15.600 --> 00:25:20.680
Everything would collapse if people couldn't bring
their kids to day-care centres."

00:25:21.120 --> 00:25:24.480
Now people listen more.

00:25:25.120 --> 00:25:28.480
They're more ready to enter a discussion.

00:25:29.240 --> 00:25:34.280
But I think it'll quickly die down again.
People get used to the new situation.

00:25:34.440 --> 00:25:37.920
Nobody's applauding anymore and thinks change is needed.

00:25:40.560 --> 00:25:43.160
Systemically important, but invisible.

00:25:43.960 --> 00:25:48.160
Trying to upgrade the social care profession
seems like a Sisyphean task.

00:25:49.280 --> 00:25:53.360
Work in the Trotzphase group
takes time and wears you down.

00:25:55.000 --> 00:25:58.120
Rebecca Lüthi has drawn her conclusions

00:25:58.280 --> 00:26:01.240
and no longer works as a social care worker.

00:26:02.240 --> 00:26:05.480
One of the reasons for her career change
was the salary.

00:26:12.000 --> 00:26:16.040
I'd now earn 4,800 francs working 100%.

00:26:16.240 --> 00:26:18.680
But you can't work 100% for Zürich City.

00:26:18.880 --> 00:26:22.840
Working 75%, I got about 3,600 francs.

00:26:23.360 --> 00:26:28.720
If you live alone in a cheap flat,
which is hard to find in Zürich,

00:26:28.880 --> 00:26:31.800
then you can manage more or less.

00:26:32.040 --> 00:26:36.040
But if I want to have kids some time
and want to offer them something,

00:26:36.240 --> 00:26:39.280
then 3,600 francs are little.

00:26:43.960 --> 00:26:48.600
She's been studying Social Work
at the ZHAW in Zürich for a year now.

00:26:54.360 --> 00:26:57.320
Alongside her studies, the Trotzphase with its fight

00:26:57.520 --> 00:27:01.120
for better working conditions
is still important to her.

00:27:04.000 --> 00:27:07.120
We have many demands, a whole catalogue.

00:27:07.440 --> 00:27:12.320
One is that only trained staff should be
counted in the care ratio.

00:27:12.480 --> 00:27:16.200
We want a care ratio of 1:4 in day-care centres

00:27:16.400 --> 00:27:18.680
and of 1:8 in day nurseries.

00:27:19.120 --> 00:27:23.320
We want more adequate wages.
The wages need to be raised.

00:27:23.480 --> 00:27:26.920
All this must be set down in
a collective employment contract.

00:27:27.200 --> 00:27:33.000
Childcare doesn't have a collective employment contract
here in Zürich. We want to change that.

00:27:33.640 --> 00:27:37.120
At the moment anyone can open a day-care centre.

00:27:37.320 --> 00:27:40.760
It doesn't require any education in childcare.

00:27:40.960 --> 00:27:44.600
Any business person
can open a day-care centre.

00:27:44.840 --> 00:27:48.840
And it would be a big advantage
if managers of day-care centres

00:27:49.000 --> 00:27:51.720
worked in a day-care centre for a time.

00:27:51.880 --> 00:27:56.760
So that they know what they're talking about,
especially when staff

00:27:56.920 --> 00:28:02.280
talk about things that aren't OK.
So that they can see the difficulties.

00:28:03.840 --> 00:28:09.800
My vision would be that it would be affiliated
with the School Department.

00:28:09.960 --> 00:28:13.680
So if you go to the day nursery,
a day-care centre's also there.

00:28:13.840 --> 00:28:16.720
So that the day-care centre
doesn't have to be privately financed

00:28:16.880 --> 00:28:20.520
but that the state pays for it and
that it's free for the parents.

00:28:22.320 --> 00:28:27.760
In the 1st lecture I said that in this area

00:28:28.280 --> 00:28:37.400
we're looking at theories of inequality and difference,
or also at power issues.

00:28:37.560 --> 00:28:43.120
So you don't only look at how money
or income is distributed

00:28:43.280 --> 00:28:46.840
overall on a structural level.
Or also other resources.

00:28:47.160 --> 00:28:51.320
You're also interested in the impact
of these structures.

00:28:57.840 --> 00:29:00.480
It's tough for childcare.

00:29:00.880 --> 00:29:05.480
It should be economical and
many don't take it seriously as a profession.

00:29:09.800 --> 00:29:14.040
Often people think that the mum
can look after the kids at home.

00:29:14.240 --> 00:29:17.000
And if there are people who do that job,
then that's great

00:29:17.200 --> 00:29:20.360
but you don't have to pay them much.

00:29:20.560 --> 00:29:23.040
One of the reasons is certainly
that it's a care area.

00:29:23.280 --> 00:29:27.400
We're on par with nurses,
who also earn much too little,

00:29:27.760 --> 00:29:30.720
and all those jobs where you work with people.

00:29:30.920 --> 00:29:35.120
I think society's ideas about
these professions must change.

00:29:39.640 --> 00:29:42.000
The majority of women are working today.

00:29:43.040 --> 00:29:45.640
Many work part-time, especially mothers.

00:29:47.560 --> 00:29:50.280
If they're not adequately paid for their work,

00:29:50.800 --> 00:29:53.320
it comes back to haunt them when they're old.

00:29:54.840 --> 00:29:57.480
Like in the case of Yvonne Meyer.

00:30:03.120 --> 00:30:06.680
I thought you pay in OASI and you'll get it some time.

00:30:06.880 --> 00:30:13.760
I thought that's cool. Then I'll have the OASI
and will still help someone, work a bit.

00:30:14.200 --> 00:30:18.720
In between I'll go on holiday or here or there.

00:30:18.880 --> 00:30:21.720
Because you no longer have to.

00:30:22.800 --> 00:30:24.800
Well, I had a rude awakening.

00:30:25.000 --> 00:30:30.400
I said: "It'll be about 2,400 francs."
They all fell about laughing at my shop.

00:30:30.720 --> 00:30:33.120
They said: "Dream on, Yvonne.

00:30:33.280 --> 00:30:36.160
You'd have to have a big salary for years

00:30:36.320 --> 00:30:39.880
and have paid in a lot to reach such a level."

00:30:40.280 --> 00:30:44.400
Then I said: "Oh, yes.
That's why they keep talking

00:30:45.360 --> 00:30:47.440
about the pension fund."

00:30:50.200 --> 00:30:54.200
Yvonne Meyer has about 50,000 francs
in her pension fund account

00:30:54.360 --> 00:30:56.400
from all her part-time jobs.

00:30:57.120 --> 00:31:00.360
Since she cleans for 2 hours
in the various households

00:31:00.520 --> 00:31:03.360
she has no claim to pension fund money.

00:31:04.160 --> 00:31:06.880
That's how the present system works.

00:31:07.920 --> 00:31:12.840
Before, I used to work at a kiosk shop

00:31:13.000 --> 00:31:18.040
and if you worked more than 100 hours
they paid into the pension fund.

00:31:18.240 --> 00:31:21.800
Two of us got pension fund contributions.

00:31:22.120 --> 00:31:27.720
But only about 40 francs were taken
from my salary per month.

00:31:27.880 --> 00:31:31.720
The boss paid in another 40 francs,
so 80 francs per month.

00:31:32.920 --> 00:31:35.800
That's just about 1,000 francs a year.

00:31:38.560 --> 00:31:41.560
She has 10 years left to build up
a pension for herself,

00:31:41.760 --> 00:31:43.320
for the third stage of life.

00:31:45.040 --> 00:31:48.400
But to do so she'd have to find work
that's well paid

00:31:48.560 --> 00:31:50.600
so that she can save money.

00:31:56.120 --> 00:31:59.600
Yes, I'm starting to get concerned.

00:32:00.680 --> 00:32:04.360
A time will come where you're off the job market
and can't work anymore

00:32:04.520 --> 00:32:05.880
What do you do then?

00:32:06.440 --> 00:32:08.960
Of course it's great when I get my OASI.

00:32:09.160 --> 00:32:15.280
And if I had a job then and could work a bit,
it'll be enough for me.

00:32:15.440 --> 00:32:19.160
But I think I really have to boost
my pension fund a bit.

00:32:19.320 --> 00:32:22.640
If I'd win the lotto, I'd put a lot of it
into my pension fund.

00:32:23.520 --> 00:32:27.720
So that I could grow old without worries

00:32:27.920 --> 00:32:30.200
and have something in there.

00:32:34.000 --> 00:32:38.400
She no longer has the job at the petrol station.
The shop closed.

00:32:40.200 --> 00:32:44.040
She's been looking for a new job for some weeks.

00:32:47.480 --> 00:32:51.120
I'm no chicken anymore. I'm 55 now.

00:32:51.280 --> 00:32:54.360
They're not waiting for me with open arms

00:32:54.520 --> 00:32:57.600
saying: "We've been waiting just for you."

00:33:06.560 --> 00:33:09.720
In the Engadin with its international customers

00:33:10.120 --> 00:33:12.920
tourism suffered a lot last year.

00:33:16.240 --> 00:33:17.920
The situation was so bad

00:33:18.160 --> 00:33:23.280
that the employers had to find a solution.

00:33:23.440 --> 00:33:28.040
They had to do something they don't like doing.

00:33:28.240 --> 00:33:31.520
But in this situation all you could do

00:33:31.680 --> 00:33:34.960
was to find a solution to be able to keep going.

00:33:35.160 --> 00:33:39.840
In several restaurants and hotels
people were dismissed.

00:33:40.200 --> 00:33:44.840
Because we had no work
or not enough for everyone.

00:33:49.480 --> 00:33:52.560
Football training with the
"Club Português da Engadina".

00:33:53.680 --> 00:33:57.520
Many have been living and working here
for decades, like Daniel Cardoso.

00:33:58.480 --> 00:34:01.120
But they've never experienced a year like this.

00:34:06.120 --> 00:34:09.600
The insecurity, like all the others...

00:34:09.760 --> 00:34:13.200
Let's see how we'll survive this period.

00:34:14.680 --> 00:34:16.960
We shouldn't panic.

00:34:19.680 --> 00:34:22.200
Most of them are family men.

00:34:23.320 --> 00:34:25.960
Daniel Cardoso also has a 2-year-old son.

00:34:32.400 --> 00:34:35.320
This troubles all of us.
I think it's the same for everyone.

00:34:35.800 --> 00:34:38.960
Private life's doing well if business is doing well.

00:34:39.160 --> 00:34:45.280
Otherwise the perspectives are really bad.

00:34:45.440 --> 00:34:49.960
I wish that everything will return to normal.

00:34:50.160 --> 00:34:53.920
That business works normally,
as it did for years.

00:34:55.000 --> 00:34:59.920
That we can get well organised
so that our private lives

00:35:00.600 --> 00:35:04.840
can be quite normal, without a lot of fear.

00:35:05.240 --> 00:35:10.240
As long as you're alone, you adapt.
I'm alone, so that's no problem.

00:35:10.440 --> 00:35:13.600
So let's see where I can go and how I'll manage.

00:35:13.800 --> 00:35:17.480
But if you have kids...
I have only one,

00:35:17.640 --> 00:35:20.560
but some families have several.

00:35:20.760 --> 00:35:23.600
And I can imagine how those families are doing.

00:35:23.800 --> 00:35:26.120
It's quite a challenge.

00:35:26.400 --> 00:35:30.160
It's always challenging to have a family,

00:35:30.320 --> 00:35:34.160
but in this situation it's difficult.

00:35:42.240 --> 00:35:44.440
Fear, yes. I can remember

00:35:44.600 --> 00:35:47.640
that it was very tragic for me
when we closed in winter.

00:35:48.120 --> 00:35:51.760
We were ready for a good winter season.

00:35:51.960 --> 00:35:55.640
After a good season in summer.
And when we heard

00:35:55.800 --> 00:35:59.440
that we had to close from December 5th,
it was very sad.

00:35:59.680 --> 00:36:03.160
I became very uncertain then.

00:36:03.360 --> 00:36:05.520
I don't know how things would go on.

00:36:05.720 --> 00:36:08.760
We come every morning,
we get up every morning.

00:36:09.120 --> 00:36:12.400
I myself with a certain insecurity.
Everything's so strange.

00:36:17.200 --> 00:36:20.240
If you don't earn much, you can't save anything

00:36:21.360 --> 00:36:23.880
Planning certainty is all the more important.

00:36:36.920 --> 00:36:40.520
Jasmin Kubli also thinks about the future.

00:36:41.480 --> 00:36:44.760
After her personal crisis she has many plans.

00:36:46.680 --> 00:36:50.160
My goal is to have a family and kids some time.

00:36:51.160 --> 00:36:57.640
I want to train as a vocational trainer now.

00:36:57.800 --> 00:37:03.120
I also work for the Samaritans
and want to work there as a course instructor.

00:37:03.480 --> 00:37:10.640
I'd also like to give trainings
and help make a difference.

00:37:11.280 --> 00:37:17.920
I also contacted the canton to help politically

00:37:18.120 --> 00:37:20.600
to make the concerns of nursing better heard.

00:37:26.760 --> 00:37:29.960
She wants to keep working
and to continue to educate herself

00:37:30.160 --> 00:37:32.680
even if she has a family at some point.

00:37:40.120 --> 00:37:45.240
My mum's my role model.
She always worked in nursing.

00:37:45.400 --> 00:37:49.800
Also to have a change from us 4 kids

00:37:50.200 --> 00:37:52.360
and to keep up to scratch.

00:37:52.560 --> 00:37:55.720
I realise

00:37:55.880 --> 00:37:59.880
that she always acquired new expertise.

00:38:00.040 --> 00:38:03.120
Once you've been in your job for some years
and have adjusted,

00:38:03.280 --> 00:38:06.360
it doesn't matter what role you have,
but you get expert knowledge

00:38:06.520 --> 00:38:09.400
simply by observing and reading.

00:38:09.560 --> 00:38:12.720
I admire that in her. And also that she

00:38:13.520 --> 00:38:15.960
loves her profession so much

00:38:16.640 --> 00:38:20.280
and works with passion.
But she also had to tell herself:

00:38:20.840 --> 00:38:24.880
"I need a new challenge."
So now she coaches trainees.

00:38:25.560 --> 00:38:30.120
I think it's great how she did everything.

00:38:33.520 --> 00:38:39.200
For 35 years Verena Kubli's been working
as a registered nurse at the Canton Hospital Glarus.

00:38:39.960 --> 00:38:42.600
Since 10 years also as a trainer.

00:38:43.360 --> 00:38:45.960
It's not hard to find junior staff, she says.

00:38:46.880 --> 00:38:51.480
Surprisingly, the job's been popular so far.

00:38:51.640 --> 00:38:55.800
I don't have the impression that
the numbers have dropped extremely.

00:38:55.960 --> 00:38:59.480
I've even heard that there are young people

00:38:59.640 --> 00:39:04.520
who want to do it and
who want to rise to the challenge

00:39:04.680 --> 00:39:08.880
when something like this happens,
to be able to be at the front and help.

00:39:09.160 --> 00:39:11.480
That really surprises me.

00:39:11.640 --> 00:39:17.360
I just always wonder who'll stay in nursing.
I'm observing that too.

00:39:17.520 --> 00:39:21.200
Who's still in nursing 5 years after their training?

00:39:21.360 --> 00:39:23.840
Who after 10 years?

00:39:24.400 --> 00:39:27.400
How do we keep people in nursing?

00:39:27.560 --> 00:39:31.240
That's an important issue. What's missing here?

00:39:31.400 --> 00:39:38.200
For one thing certainly that we aren't
as independent as we once were.

00:39:38.520 --> 00:39:41.640
Working together is quite different now.

00:39:41.840 --> 00:39:45.000
There are expert groups now.

00:39:45.440 --> 00:39:48.600
I think that's also an issue

00:39:49.360 --> 00:39:53.120
where inconspicuousness might...
I don't know...

00:39:53.360 --> 00:39:57.360
Somehow we're both there and not.
You see the doctor

00:39:57.680 --> 00:40:02.320
and therapy and examinations.

00:40:02.480 --> 00:40:07.760
But how it becomes obvious
that an examination's required

00:40:07.920 --> 00:40:11.600
because else something dangerous might happen...

00:40:11.760 --> 00:40:15.360
That's due to people, the nurses,

00:40:15.520 --> 00:40:20.320
who notice a lot that doctors can't notice
because they're not with the patients.

00:40:20.760 --> 00:40:23.360
That's not seen.

00:40:23.640 --> 00:40:26.960
The views have also changed. You know

00:40:27.160 --> 00:40:31.600
that you're helping in your job and
that many are glad you're there.

00:40:31.800 --> 00:40:36.920
But still, you want to get something in return.

00:40:37.120 --> 00:40:41.600
Even though you sometimes think you're egotistical
because you want something.

00:40:41.760 --> 00:40:45.640
Or because you want to have enough time off
because you work so much.

00:40:46.120 --> 00:40:50.600
I can imagine that it used to be different
in your generation

00:40:51.040 --> 00:40:54.040
because you learnt it differently.

00:40:54.800 --> 00:40:59.480
Maybe we consciously realised more
about the background.

00:40:59.640 --> 00:41:03.360
But actually we want the same like you young people.

00:41:03.520 --> 00:41:05.520
We also want to be recognised.

00:41:05.680 --> 00:41:11.840
Most of those who're still in this job
also saw how things have developed,

00:41:12.000 --> 00:41:15.280
what has happened to nursing,
and they persevered

00:41:15.440 --> 00:41:17.360
and endured it.

00:41:17.840 --> 00:41:22.440
I've also discussed this topic with Jasmin.

00:41:22.600 --> 00:41:25.040
It's been this way for the 35 years

00:41:25.240 --> 00:41:27.840
I've been working, or maybe for 25 years.

00:41:28.000 --> 00:41:31.200
That things aren't really improving.

00:41:31.360 --> 00:41:36.280
In a sense you wonder at yourself
that you're doing this.

00:41:42.880 --> 00:41:46.480
But now a point seems to have been reached
where things can't go on.

00:41:47.640 --> 00:41:50.440
The nurses are also demonstrating in Glarus.

00:42:03.480 --> 00:42:07.400
5 people in systemically important professions
with clear views

00:42:07.560 --> 00:42:09.920
and with ideas regarding their lives.

00:42:10.440 --> 00:42:14.400
For example, if there were at least
basic wages in Switzerland,

00:42:14.560 --> 00:42:19.920
say, that everyone gets 25 francs.

00:42:21.240 --> 00:42:24.040
Then everyone can decide what they need for living.

00:42:24.760 --> 00:42:28.360
But of course if you get 17, 18, 19 francs,

00:42:29.160 --> 00:42:34.800
especially as a single mum, you have to work a lot

00:42:35.680 --> 00:42:36.960
to manage.

00:42:46.200 --> 00:42:49.960
I have a vision of a day-care centre.

00:42:50.240 --> 00:42:52.520
I imagine a huge house

00:42:52.760 --> 00:42:55.520
where kids can come from 3 months old.

00:42:55.680 --> 00:42:59.760
And when they go to kindergarten
they don't have to change to the day-care centre

00:42:59.920 --> 00:43:02.800
but come to us for lunch till 6th grade.

00:43:02.960 --> 00:43:06.560
A kind of a multigenerational house.

00:43:06.920 --> 00:43:12.240
Most important for me is that there's time
to work with the kids.

00:43:12.680 --> 00:43:15.640
Maybe this vision will come true one day.

00:43:15.840 --> 00:43:18.240
Of course I hope that this will be the future.

00:43:18.400 --> 00:43:22.120
But we still have a long way to go
till childcare will look like that.

00:43:27.240 --> 00:43:29.880
I want to help to change things.

00:43:30.040 --> 00:43:35.720
The nursing profession's so important
and it's what I want to do.

00:43:35.880 --> 00:43:43.120
So that I can contribute and that more people
will feel again: "That's how I like to work.

00:43:43.280 --> 00:43:46.400
The nursing profession matters to me
and I'll stick to it."

00:43:47.760 --> 00:43:51.720
Once you've been in this work,
it's not easy to say:

00:43:51.880 --> 00:43:55.280
"I have to quit this work now."

00:43:55.880 --> 00:43:58.760
You still know it's an important job.

00:43:58.920 --> 00:44:02.440
But you realise that it can't work this way.

00:44:17.040 --> 00:44:23.640
I think in our hearts all of us in nursing
are at a point

00:44:23.800 --> 00:44:28.040
where we're no longer ready to continue
to endure and persevere.

00:44:28.240 --> 00:44:30.320
Things have to get moving.

00:44:30.480 --> 00:44:36.880
I hope very much that there'll also be solidarity
with those who're now doing something.

00:44:37.040 --> 00:44:41.720
Not that the older generation thinks:
"I'm no longer working."

00:44:41.880 --> 00:44:46.200
Or: "It won't be long for me now."
But that they say: "It's great

00:44:46.960 --> 00:44:51.120
that someone does it in my place.
I'd do it too if I were younger."

00:44:54.920 --> 00:44:58.520
What would Daniel Cardoso impart to his son?

00:45:00.640 --> 00:45:03.880
I've learnt that it doesn't matter what you do,

00:45:04.040 --> 00:45:07.920
you just have to do it from your heart
and with commitment.

00:45:08.200 --> 00:45:11.600
That's what I want to tell him in the future.

00:45:11.760 --> 00:45:15.800
I've learnt we need everything in life.

00:45:16.160 --> 00:45:18.160
We need a heart, sure.

00:45:18.360 --> 00:45:23.120
But we also need, for example,
a good restaurant manager.

00:45:23.400 --> 00:45:27.120
For me the main thing is
that he turns into an upright person.

00:45:27.320 --> 00:45:32.760
The rest isn't so important.
That's what I'll tell him.

00:45:42.000 --> 00:45:45.240
I must say I'm content.

00:45:45.520 --> 00:45:51.280
After 22 years in retail... I did many trainings
and attended so many courses.

00:45:51.840 --> 00:45:54.800
I kept educating myself.

00:45:55.800 --> 00:46:02.560
Apprentices and youngsters who now
enter the working world

00:46:02.720 --> 00:46:04.680
should make the best of it.

00:46:04.840 --> 00:46:08.920
I think you can get the best out of every profession.

00:46:09.120 --> 00:46:11.840
And then you also get paid for that.

00:46:12.320 --> 00:46:15.840
If you want it, you'll manage it. That's for sure.

00:46:16.120 --> 00:46:19.400
If you can organise yourself so well.

00:46:19.600 --> 00:46:23.120
Of course I was lucky to have my mum for my kids.

00:46:23.280 --> 00:46:25.480
But everything can be organised.

00:46:25.640 --> 00:46:30.480
You don't have to decide between career or kids.

00:46:31.760 --> 00:46:35.600
If you can juggle everything, why not?

00:46:39.120 --> 00:46:44.640
For this to work it takes grandmas
granddads or other relatives who help.

00:46:45.760 --> 00:46:48.560
Yvonne Meyer has none of those.

00:46:58.520 --> 00:47:02.480
After 1 month on the dole and a lot of effort
she found a new job

00:47:02.680 --> 00:47:04.360
with a telephone provider.

00:47:06.320 --> 00:47:09.040
She's on hourly wages.

00:47:15.200 --> 00:47:22.400
It's not as laid back as my last job.

00:47:23.040 --> 00:47:26.760
You work hard from morning till evening.

00:47:26.920 --> 00:47:30.720
Orders come in, from Swisscom shops and so on.

00:47:30.880 --> 00:47:36.200
The last orders come in at 5:15 pm.
So you never know when you'll get home.

00:47:37.920 --> 00:47:42.200
You're being kept on your toes.
I also commission things

00:47:42.360 --> 00:47:45.840
or I pack stuff. I do different things.

00:47:46.000 --> 00:47:49.400
At least not always the same.

00:47:52.880 --> 00:47:55.120
Well, I'm glad to have a job.

00:47:55.840 --> 00:47:59.240
I get paid.

00:47:59.400 --> 00:48:03.000
But it would of course be better to be salaried.

00:48:06.720 --> 00:48:09.920
But Yvonne Meyer knows
things will work out somehow.

00:48:10.440 --> 00:48:11.880
She'll manage.

00:48:20.120 --> 00:48:22.640
How do you imagine the next 10 years?

00:48:24.640 --> 00:48:27.120
That's a good question.

00:48:29.200 --> 00:48:31.880
I'll marry a rich man...

00:48:32.040 --> 00:48:34.160
No, I'm joking.

00:48:34.320 --> 00:48:38.000
I'll work. I really like to work

00:48:38.200 --> 00:48:41.440
Where I'll work and what I'll work
I don't know.

00:48:41.720 --> 00:48:46.360
But for me it's clear that I'll simply work
for as long as possible.